Email or Fax our office a copy of all documents.
    HOLD ONTO all originals pending formal instructions.
    To avoid delays do not use Certified Mail.

Sefco Export Management Company, Inc.

How to proceed with shipping arrangements:

Please ask for our banking instructions, and email your paperwork to our office.
Direct Deposit payment will expedite processing of new orders.


    Please forward documents to:
    Sefco Export Management Company, Inc. 
    1 Ascan Avenue PH-74
    Forest Hills, NY 11375 
          Attn: Joseph Quinn/Bookings Dept.  

                            COURIERS TO USE: FEDEX / DHL / UPS
                            (USPS EXPRESS TENDS TO BE DELAYED/PLEASE USE FEDEX INSTEAD)
          Main email: info@sefco-export.com
          Main fax: 718-732-2863
          Admin. tel # 888-268-0565


If you are interested in shipping with us.....
...we'll need to open a file under your name, and submit
the formal booking request (B/R) to the ocean / land / air carrier.
To do this, we'll need payment and our SLI form (signed).

1. Submit your rate request using our on-line inquiry form.

GIVE US YOUR INFO: www.sefco-export.com/shipping/online_request.htm

Our reply with rates and instructions
usually is sent to you within 24 to 48 hours of receipt of your completed inquiry form.
Please include full details of the cargo, description, dimensions and itinerary.
You should expect a confirmatory rate quote (with reference number) via e-mail from our sales department.
All rates must be confirmed in writing. Include your phone number if you want to speak with a Sefco representative.

Make your decision on whether to proceed with the shipment.
Print-out a copy of our emailed quote, include this with your SLI paperwork
and this send with your check (or copy of your bank transfer/direct deposit).

2. Send us your instructions.  Please download, print and fill out our SLI form (a)
Be sure to write in your complete name and all other details: USPPI/supplier (cargo owner)/origin address; overseas consignee's name, c/o contact address and phone number; and remember to give us your passport number and/or seller/suppliers Federal EIN (Tax ID number). This information is required for the "EEI" Electonic Export Information document for US Customs.
    On the SLI/contract form please don't forget to write down the Sefco quotation date and reference number.

    TO EXPEDITE PROCESSING OF YOUR REQUEST, PLEASE EMAIL COPIES OF YOUR DOCS TO US,
    OR FAX A COPY OF YOUR FILLED-IN FORM, TO SEFCO'S MAIN FAX#: 718-732-2863
 
3. Payment:  Without receipt of payment, a booking reservation request can not be submitted to an ocean/air carrier.
    Kindly send in your payment (quotation amount in full, if going in less than 60 days)
    or pre-shipment deposit (50% of quotation total or deposit amount noted on quote)
    at same time as when you send in the SLI/contract information.

    Customers can go directly to one of several major US banks to make a direct deposit (no bank fees)
    or make a bank to bank wire transfer (bank/handling fees apply).
    Partial payments will be credited towards the balance owed.

    For more details, please read:
    www.sefco-export.com/payment/transact_business.htm

    New Accounts are always welcome.
    Upon receipt of payment, new booking requests are normally handled within 2-3 business days.
    A copy of the SS Line booking confirmation with confirmed vessel details will be sent to you soonest thereafter.


    Timing:   Please submit your payment sufficiently in advance of when you plan to ship your property,
                      so we can made the proper arrangements.

        All international shipments require "OFAC" security checks and advance preparation,
        including documents to be processed at least 10 business days before any pickup/pier delivery.
        New requests for service are handled on a "FIFO" first come first served basis.

      After you have received a copy of our formal B/C: Booking Confirmation
      please await our further instructions on what to do with any original paperwork.


      To avoid delay and allow quick online tracking,
      please use FedEx when sending any original documents


        Export Movements from the USA
        Import Movements to the USA

        LCL = less then container-load
        FCL = full container-load
        RoRo = roll on roll off shipping
        H/H = high and heavy equipment shipping
        Lo/Lo = lift on lift off shipping

      Terms: All shipments to be prepaid.
          New B/R booking requests are handled on a first come basis,
          and are processed upon receipt of completed paperwork and payment.
          A statement of account is proceseed for every shipper/shipment.
          Any balances owed must be paid in full by or before cut-off date for the vessel on which the cargo is booked.        

          No "collect" shipping for ocean service. Retainers/deposits are non-refundable.
      Please review our online terms of service.

    Our commercial freight forwarding division helps process the export documentation for commercial cargo shipments.

    For personal property shipments, Sefco's international moving division
    helps provide support to "Premium Service" D/D Customers
    For D/D Door-to-Door full service overseas moves:
    Our professional "O/A-origin agent" export packers need to be reserved well in advance of the desired pickup date.

      "Economy Service" shipments should be set up in our system at least ten days before anticipated warehouse delivery or trucker pickup date. This means receipt of a completed SLI form including packing lists and payment. Rush orders, peak season and holiday work will incur a surcharge. A "rush order" is any pickup, happening in less than 10 calendar days from time of receipt of your payment. Orders not prepaid by time of departure/export will incur a late fee (7% of total). Please refer to your quotation and statement for instructions.

    Receipt of your payment and completed paperwork will allow us to proceed with processing a formal port/port SSL-steamship line booking request. Some "high demand" trade lanes - particularly for H/H high and heavy equipment - may require a wait for space of well over 60 days, and advance reservations/arrangements are a must. Please refer to the shipping advisories that we post on our website for updates.

    Important Reminder: Any personal property move including OA origin services (pickup/labor, export packaging, other origin services) should be prepaid by or before the time/date that the OA services are to be performed. Please refer to our proforma invoice/quotation - issued in advance for your particular task.



    If you are shipping any type of personal property (personal effects, household goods) or commercial freight, we will need to see a detailed inventory list specifying what's inside the container. Non-hazardous materials only.

    To help the shipping process along, Sefco accounts can access our special "account support" forms - including online "packing list" templates for personal property and "commercial invoice" templates for commercial cargo (and as required for trans-shipments through 3rd countries.)

    If there is an auto / motorcycle / titled equipment in the container and if we are doing the export clearance/handling of the title with US Customs, then our designated port handling office will need to receive the original title or other ownership documentation via FedEx. Sefco customers will receive formal instructions on where to send your title / original documents, at the time the booking confirmation is generated.

    Alternatively, if you are making your own arrangements to self-deliver a titled automobile to the port and export clear your title with US Customs directly, then just email or fax us a copy and hold onto the original. You would show it to US Customs at their office at the port, in person and directly, when you are delivering the unit to the pier. Follow their directions.

    After a delivery has been made, for good order - always email or fax our office a copy of any signed/stamped dock receipts and US Customs stamped/validated/export-approved documents. Without proof that its "ok" to go by US Customs, SS lines won't load or ship a titled vehicle.

    Shippers should "become known". Please enclose a photocopy of your passport for our records.

    To avoid delays, please use FedEx when sending original documents.
    For verification, please provide us with the FedEx tracking number.

    Please ask us for our bank account information, to made a direct deposit or bank to bank wire transfer.
    After you make the direct deposit or bank wire, please email or fax us a copy of your deposit receipt / payment confirmation.

    Failure to remit the payment / balance owed to us in a timely fashion will result in the placing of a hold order on the container/cargo until payment is made. If the cargo is placed on hold, shipper will be responsible for any demurrage or late charges that have been incurred during this process.



freight to be prepaid
Are you "good to go?"
Read to go!
Sefco is the "way to go!"
Please wait for a copy of the carriers formal booking instructions,
for further details on where to send / or how to handle any original documents
(car titles, original / notarized bills of sale, etc.)
Should the services of an outside Customs Broker be required,
for any particular export/import formalities, one will be referred.

We are committed to providing the best service possible.
Professional attention and fiscal reliability are key components to our success.

If you are a first-time Sefco customer, you'll find that we take very good care of our clients.
Our customers are the most important people in the world to us. When the need arises, we look forward to working with our customers many times over. Achieving good end results ("safe and sound delivery") and gaining your overall satisfaction, remain our primary goals.

If you have any questions, please feel free to contact us at any time.

Please be in touch !   Thank you.

Sefco Export Management Company, Inc. New York City, USA
    Main/Admin Tel: 888-268-0565  

    Main Fax: 718-732-2863
Our main E-mail address is: info@sefco-export.com
administration:   1 Ascan Avenue PH-74, Forest Hills, N.Y. 11375


Sefco Export, online since 1997: www.sefco-export.com

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