Sefco Export Management Company, Inc.

How to proceed with shipping arrangements:

Please ask for our banking instructions, and email your paperwork to our office.
Or FedEx your payment and documents to our administrative HQ.

      In NYC:         1 Ascan Avenue PH-74, Forest Hills (NYC), NY 11375   attn: J. Quinn
      Main phone: (718) 268-6233       Main fax: (718) 732-2863

                        Main email: info@sefco-export.com


If you are interested in shipping with us.....
...we'll need to open a file under your name.

For checks and "hard copies" of any documents, please send your payment
with a copy of our quote, SLI and your personal or company ID, to our NYC office.
 
1. IF you have submitted your rate request using our on-line inquiry form
www.sefco-export.com/shipping/rate_request_form.htm
then (usually within 24 to 48 hours of submitting the completed inquiry form)
you should a confirmatory rate quote (with reference number) via e-mail from our sales department.

Print-out a copy of our emailed quote, and include this with our paperwork and your check.
On the contract form please don't forget to put down the assigned reference number, as shown on our rate quote.

2. Please download, print and fill out our quote/contract form at:
Be sure to write in your complete name and US/origin address; overseas consignee's name, c/o contact address and phone number; and at the bottom remember to give us your passport number (non-US citizens) or social security number (US citizens). This information is required for the "SED" Shippers Export Declaration. For corporations, we will need your Federal EIN (Tax ID number).
    SLI Shipper's Letter of Instructions:
    www.sefco-export.com/shipping/sli.htm

    TO EXPEDITE PROCESSING OF YOUR REQUEST, PLEASE EMAIL COPIES OF YOUR DOCS TO US,
    OR FAX A COPY OF YOUR FILLED-IN FORM, TO SEFCO'S MAIN FAX#: 718-732-2863
 
3. Important: No booking request can be submitted to a carrier before payment is received.
Please enclose your payment (quotation amount in full, if going in less than 60 days)
or pre-shipment deposit ($500 min or 50% of quotation total) when you send in the SLI/contract information.
    Partial payments will be credited towards the balance owed. For more details, please read:
    www.sefco-export.com/payment/transact_business.htm

    New Accounts are always welcome.
    Upon receipt of payment, new booking requests are normally handled within 2-3 business days.
    A copy of the SS Line booking confirmation with confirmed vessel details will be sent to you soonest thereafter.
    Without payment, no booking request for space can be submitted to an ocean/air carrier.



      Timing:   Please send in your payment sufficiently in advance of when you plan to ship your property,
                        so we can made the proper arrangements.

          All international shipments require "OFAC" security checks and advance preparation,
          including documents to be processed at least 10 business days before any pickup/pier delivery.
          New requests for service are handled on a "FIFO" first come first served basis.

        Send documents/payment via FedEx or regular mail to:
        Sefco Export Management Company, Inc.
                1 Ascan Avenue PH-74, Forest Hills Gardens, NY 11375        
                                Tel: 718-268-6233   attn: J. Quinn


          Export Movements from the USA
          Import Movements to the USA

          LCL = less then container-load
          FCL = full container-load
          RoRo = roll on roll off shipping
          H/H = high and heavy equipment shipping
          Lo/Lo = lift on lift off shipping

        Terms: All shipments to be prepaid in full by or before receipt of the cargo and before sailing/export.       
        No "collect" shipping. Retainers/deposits are non-refundable.
        Please review our online terms of service.

      "Premium Service" Customers (Door-to-Door full service overseas moves):
        Our professional export packers need to be reserved well in advance of the desired pickup date.
        "Economy Service" shipments should be set up at least ten days before anticipated warehouse delivery or trucker pickup date. Rush orders, peak season and holiday work will incur a surcharge. A "rush order" is any pickup, happening in less than 10 calendar days from time of receipt of your payment. Orders not prepaid by time of pickup will incur a late fee (7% of total).

      Receipt of your payment will allow us to proceed with formal port/port SSL-steamship line booking requests. Important Reminder: Any move including OA origin services (pickup, export packaging, other origin services) should be prepaid by or before the time/date that the OA services are to be performed. Please refer to our proforma invoice/quotation - issued in advance for your particular task.

 
4. If you are shipping any type of personal effects, household goods, or commercial freight, we will need to see a detailed inventory list detailing what's inside the container. Non-hazardous materials only.
Sefco accounts can access our special "account support" forms, including online "packing list" templates.
 
5. If there is an auto / motorcycle / titled equipment in the container and if we are doing the export clearance/handling of the title with US Customs, then we will need to receive the original title or other ownership documentation via FedEx.

Alternatively, if you are making your own arrangements to export clear your title with US Customs directly, then just email or fax us a copy and hold onto the original. You would show it to US Customs at their office at the port, in person and directly, when you are delivering the unit to the pier. Follow their directions.

For good order, always email or fax our office a copy of any US Customs stamped/validated/export-approved documents. Without proof that its "ok" to go by US Customs, SS lines won't load a container holding a titled vehicle.

 
6. Shippers should "become known". Please enclose a photocopy of your passport for our records.
 
7. To avoid delays, please use FedEx when sending documents (paperwork, checks) to us. For verification, please provide us with the FedEx tracking number.
 
8. Please ask us for our bank wire transfer information.
If you are wiring us the money, please email or fax us a copy of your wire payment confirmation.

Failure in getting the balance payment owed to us in a timely fashion will result in our placing a hold on the container until payment is made. If the container is placed on hold, shipper will be responsible for any demurrage charges that have been incurred on the container during this process.

freight to be prepaid
Are you "good to go?"
Read to go!
Sefco is the "way to go!"
 
We are committed to providing the best service possible.

If you are a first-time Sefco customer, you'll find that we take very good care of our clients.
Our customers are the most important people in the world to us. When the need arises, we look forward to working with our customers many times over. Achieving good end results ("safe and sound delivery") and gaining your overall satisfaction, remain our primary goals.

If you have any questions, please feel free to contact us at any time.

Please be in touch !   Thank you.

Sefco Export Management Company, Inc. New York City, USA
    Main/Admin Tel: 718-268-6233  
    Sales dept: 914-293-7109

    Main Fax: 718-732-2863
Our main E-mail address is: info@sefco-export.com
administration:   1 Ascan Avenue PH-74, Forest Hills, N.Y. 11375

    Mr. Joseph T. Quinn, President
    Sefco Export, online since 1997: www.sefco-export.com

    This page is available in Spanish.
    Está pagina esta disponible en Español.



v.6/2008 ©J.Quinn/sefco-export.com