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Sefco Export Management Company, Inc. How to proceed with shipping arrangements: Direct Deposit payment will expedite processing of new orders. For documents sent via Federal Express (Sefco's preferred courier service):
Sefco Export Management Company, Inc. 1 Ascan Avenue PH-74 Forest Hills, NY 11375 Attn: Joseph Quinn/Bookings Dept. include admin. tel # 888-268-0565 ONLY FEDEX / DHL / UPS |
| 1. | IF you have submitted your rate request using
our on-line inquiry form you should a confirmatory rate quote (with reference number) via e-mail from our sales department. Print-out a copy of our emailed quote, and include this with our paperwork and your check. On the contract form please don't forget to put down the assigned reference number, as shown on our rate quote. |
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| 2. | Please download, print and fill out our SLI form (a) and / or quote/contract form (b) at:
(a) www.sefco-export.com/shipping/sli.htm TO EXPEDITE PROCESSING OF YOUR REQUEST, PLEASE EMAIL COPIES OF YOUR DOCS TO US, OR FAX A COPY OF YOUR FILLED-IN FORM, TO SEFCO'S MAIN FAX#: 718-732-2863 |
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| 3. |
Important: No booking request can be submitted to a carrier before payment is received. Please deposit your payment (quotation amount in full, if going in less than 60 days) or pre-shipment deposit (50% of quotation total) at same time as when you send in the SLI/contract information.
www.sefco-export.com/payment/transact_business.htm Upon receipt of payment, new booking requests are normally handled within 2-3 business days. A copy of the SS Line booking confirmation with confirmed vessel details will be sent to you soonest thereafter. Without payment, no booking request for space can be submitted to an ocean/air carrier.
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| 4. |
If you are shipping any type of personal property (personal effects, household goods) or
commercial freight, we will need to see a detailed inventory list specifying what's inside the container.
Non-hazardous materials only. To help the shipping process along, Sefco accounts can access our special "account support" forms - including online "packing list" templates for personal property and "commercial invoice" templates for commercial cargo (and as required for trans-shipments through 3rd countries.) |
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| 5. |
If there is an auto / motorcycle / titled equipment in the container and if we
are doing the export clearance/handling of the title with US Customs, then our designated port handling office will need to receive the original title or other ownership documentation via FedEx.
Sefco customers will receive formal instructions on where to send your title / original documents, at the time the booking confirmation is generated.
Alternatively, if you are making your own arrangements to self-deliver a titled automobile to the port and export clear your title
with US Customs directly, then just email or fax us a copy and hold onto the original.
You would show it to US Customs at their office at the port, in person and directly,
when you are delivering the unit to the pier. Follow their directions. |
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| 6. | Shippers should "become known". Please enclose a photocopy of your passport for our records. | |||
| 7. | To avoid delays, please use FedEx when sending original documents. For verification, please provide us with the FedEx tracking number. | |||
| 8. |
Please ask us for our bank account information, to made a direct deposit or bank to bank wire transfer.
After you make the direct deposit or bank wire, please email or fax us a copy of your deposit receipt / payment confirmation. Failure to remit the payment / balance owed to us in a timely fashion will result in the placing of a hold order on the container/cargo until payment is made. If the cargo is placed on hold, shipper will be responsible for any demurrage or late charges that have been incurred during this process.
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We are committed to providing the best service possible. Professional attention and fiscal reliability are key components to our success. If you are a first-time Sefco customer, you'll find that we take very good care of our clients. Our customers are the most important people in the world to us. When the need arises, we look forward to working with our customers many times over. Achieving good end results ("safe and sound delivery") and gaining your overall satisfaction, remain our primary goals. If you have any questions, please feel free to contact us at any time. Please be in touch ! Thank you. Sefco Export Management Company, Inc. New York City, USA
Main Fax: 718-732-2863 administration: 1 Ascan Avenue PH-74, Forest Hills, N.Y. 11375
Sefco Export, online since 1997: www.sefco-export.com |
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