ÿþ<HTML> <style type="text/css"> A:link {color: #000099;} A:visited {color: #CC0000;} A:hover {color: blue;} </style> <HEAD> <TITLE>Are you interested in our service? How to proceed. Sefco Export Management Company, Inc. </TITLE> <META name=keywords content="overseas, moving, specialists, sefco, export management, export, ship, move, mover, import, sea, air, freight, transportation, expatriate, expat, pack, shipping, steamship, container, carton, crate, logistics, agent, removal, diplomat, abroad, liftvan, container, van, truck, auto, automobile, personal effects, international"> <META name=description content="Moving overseas? Find information on shipping, expatriate life, the cost of relocating to another country and much more! Interested in import-export? Sefco helps you navigate the world. SEFCO-Export Management Company, Overseas Moving Specialists www.sefco-export.com"> <META content="Joseph Quinn, Sefco-export.com" name=author> </HEAD> <BODY BGCOLOR="#E0EEE0" TEXT="#000066" LINK="#330033" VLINK="#000033"> <font face="calibri"> <center> <table width=80%" cellpadding=5 cellspacing=5 border=0 bgcolor="#1C1C1C"> <tr> <td width="400"><center> <A HREF="http://www.sefco-export.com/shipping/easy_guide.htm" target="_blank"><IMG SRC="http://www.sefco-export.com/seflogo.gif" BORDER=0></A> <br></center> <DIV><br></FONT></FONT> <FONT face=Calibri size=2 color="#FFFFFF"><ul><br><br> <nobr>Email or Fax our office a copy of all documents. </nobr> <br><nobr> HOLD ONTO all originals pending formal instructions. </nobr><BR><nobr> To avoid delays do not use USPS Express or Certified Mail. </nobr> </FONT></ul></DIV></td> <td align=left> <font color=#FFFFFF><br> <font size=4>Sefco Export Management Company, Inc.</font><br><br> How to proceed with shipping arrangements: <br><br><font color="lightblue"> <nobr>Please email or fax your paperwork to our office.</nobr> <br> <nobr><a href="http://www.sefco-export.com/payment.htm"><font color="lightblue"> Payment can be made via the Bank of America online payment center.</a> &nbsp; &nbsp;</nobr></font> <br><font color="lightblue"> Please ask us to send you an invoice with payment instructions. <br> <nobr>&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp; <a href="http://www.sefco-export.com/payment.htm"><font color="#FFFFFF" size="2">CLICK HERE TO GET PAYMENT INFORMATION</a> &nbsp; &nbsp;</nobr></font> <br><br> Also acceptable: &nbsp;check/money order via regular mail. <br>Please use FedEx if urgent. </font></font> <br> <DIV><br> <FONT><FONT face=Calibri size=3> </FONT></FONT> <FONT face=Calibri size=3><ul>Please forward check or money order to: <BR><b>Sefco Export Management Company, Inc.</b>&nbsp; <BR>1 Ascan Avenue PH-74 <BR>Forest Hills, NY 11375&nbsp; <BR><font size="2">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Attn: Joseph Quinn/Bookings Dept.&nbsp;&nbsp;<br><br><font size="2"><nobr>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a href="http://www.sefco-export.com/payment/transact_business.htm#FEDEX"><font color="#FFFFFF">COURIERS TO USE: FEDEX / UPS / or DHL</a></font></nobr> </FONT></FONT></FONT></ul></DIV> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <font size="2" color="#FFFFFF">Main email: </font><a href="mailto:info@sefco-export.com"><font size="2" color="#FFFFFF">info@sefco-export.com</font></a> <br> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <font size="2" color="#FFFFFF">Main fax: </font><font size="2" color="#FFFFFF">718-732-2863</font> <br> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <font size="2" color="#FFFFFF">Admin. tel # 888-268-0565</font><br><br> </font></th></td> </tr> </table> <br> <table><tr><td bgcolor="#E0EEE0"> <CENTER><font size="4" color="#000000"> <HL><STRONG>If you are interested in shipping with us.....<br> ...we'll need to open a file under your name, and submit <br>the formal booking request (B/R) to the ocean / land / air carrier. <br> <br> To do this, we'll need payment and our SLI form (signed). <br><br> </STRONG></HL> </FONT> </td></tr> </table> <table align="center" width="90%"> <tr> <td valign=top><font size=4><b>1.</b></font></td> <td><font size=4><b>Submit your <a href="http://www.sefco-export.com/shipping/online_request.htm" target="_blank">rate request</B></a> using our on-line inquiry form. <center><br> GIVE US YOUR INFO: <a href="http://www.sefco-export.com/shipping/online_request.htm" target="_blank">www.sefco-export.com/shipping/online_request.htm</a> </center><br> <b> Our reply with rates and instructions</b> <br>is usually sent to you within 24 - 48 hours of receipt of your completed inquiry form. <br> For quotes involving third party vendors (ie., export packers/customs brokers) allow 5 business days. <br><br><b>Please include full details of the cargo, description, dimensions and itinerary (when going). </b><br> <br> You should expect a confirmatory rate quote (with reference number) via e-mail from our sales department. <br> All rates must be confirmed in writing. Include your phone number if you want to speak with a Sefco representative. <ul><a name="step1"></a>STEP ONE <br><br> <b>Make your decision</b> on whether to proceed with the shipment. <br> <b>Acceptance - Give us the "Ok to Go"</b><br> <br> Print-out a copy of our emailed quote, include this with your SLI paperwork <br>and send this (via FedEx) to SEFCO with your check <br>(or copy of your bank transfer/Bank of America online payment). </ul> </td> </tr> <tr> <td valign=top><font size=4><b>2.</b></font></td> <td><font size=4><a href="http://www.sefco-export.com/shipping/sli.htm" target="_blank"><b>Send us your instructions</a></b></font> <font size=2> - this can be done electronically (email or fax), or hard-copy (via FedEx).</font> <font size=4> <br><ul> <a name="step2"></a>STEP TWO <br><br> Please download, <b>print and fill out our SLI form (a) </b><br> <a name="sli"> </a> <b>SLI Shipper's Letter of Instructions</b>: <br> (a) <a href="http://www.sefco-export.com/shipping/sli.htm" target="_blank">www.sefco-export.com/shipping/sli.htm</a> <br> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <font size="2">and / or quote/contract form (b) <a href="http://www.sefco-export.com/shipping/contract.htm" target="_blank">www.sefco-export.com/shipping/contract.htm</a> <br> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; {this is a copy of the standard contract and terms/conditions for service; a completed SLI will suffice}</font><br> </ul> Be sure to write in your complete name and all other details: <ul> <a href="http://www.sefco-export.com/shipping/acronyms.htm#principal">USPPI/supplier</a> (cargo owner)/origin address; overseas consignee's name, c/o contact address and phone number; and remember to give us your passport number and/or seller/suppliers Federal EIN (Tax ID number). This information is required for the "<a href="http://www.sefco-export.com/shipping/acronyms.htm#EEI">EEI</a>" Electonic Export Information document for US Customs. </ul> <a name="autoshippers"> </a> <ul> On the <a href="http://www.sefco-export.com/shipping/sli.htm">SLI/contract form</a> please write down the <b>Sefco quotation date and reference number</b>.<br> </font> </font> <a name="faxacopy"></A><br><b>TO EXPEDITE PROCESSING OF YOUR REQUEST, PLEASE EMAIL COPIES OF YOUR DOCS TO US,<br> OR FAX A COPY OF YOUR FILLED-IN FORM, TO SEFCO'S MAIN FAX#: 718-732-2863</B></td> </tr> <tr> <td colspan=2> &nbsp; </td> </tr> <tr> <td valign=top><font size=4><b>3.</b></font></td> <td><a name="step3"></a><font size=4><a name="firststep"></a> <a href="http://www.sefco-export.com/payment.htm" target="_blank"><b>Payment</b></a> <font size=2> - by check (FedEx), online (<a href="http://www.sefco-export.com/payment.htm#boa" target="_blank">BOA</a>), bank wire (overseas account/known shippers <a href="http://www.sefco-export.com/shipping/real_ID_shippers.htm" target="_blank">with ID</a>) </font> <font size=4> <ul>STEP THREE <br><br><font size=4><font color="#000066"> With receipt of payment, a booking reservation request can be submitted to an ocean/air carrier.<br> Kindly send in your payment (quotation amount in full, if going in less than 60 days)<br> or pre-shipment deposit (50% of quotation total or deposit amount noted on quote) <br> at same time as when you send in the SLI/contract information. <br><br> </font><ul> <font size=3> Established commercial accounts and overseas customers <u>with proper ID</u><br> (accounts located outside the USA with no US bank account) can make a bank to bank wire transfer. &nbsp;<br><font size="2"> &nbsp; &nbsp; &nbsp; Payors should include $ 30.00 extra to the total amount due to Sefco, for any shipment paid via bank wire transfer. </font> <br><br>Partial payments will be credited towards the balance owed. <br> </font></ul><br><font size=4> For more details, please read:<br> <a href="http://www.sefco-export.com/payment.htm" target="_blank">www.sefco-export.com/payment.htm</a> <br><br> <hr><br> <a name="accounts"> </a> <font size="+1"> <b> <font color="#000066">New Accounts are always welcome.</font></b><font size="2"><br> Upon receipt of payment, new booking requests are normally handled within 2-3 business days. <br> A copy of the SS Line booking confirmation with confirmed vessel details will be sent to you soonest thereafter. <br> <br><ul> There are some commodities and trade lanes that SEFCO does not handle, so we will not quote all inquiries. <br> Primarily SEFCO works directly with the cargo owner, actual shipper/consignee. </ul> </font> <a name="protocol_1"></a><br> <font size="+1"> <font color="#000066">(<a href="#step1">step 1</a>) + (<a href="#step2">step 2</a>) + (<a href="#step3">step 3</a>) = </font> &nbsp; <font size="+2">New Booking</font> <font size="+1"> - with full details </font><br><br> <ul> <font size="3"><b>Full Details = Relaying of information and instructions</b> <br> Including drop off location, carrier booking number, vessel name and voyage number, processing of necessary documents: EEI Export Declaration to US Customs/AES, DR dock receipt for pier deliveries - including address, telephone number for receiving terminal, other info - such as port security instructions. Also, the BL bill of lading draft for review by client/shipper - this requires receipt of the signed/completed SLI. <br><a name="protocol"></a><br> <b>Without following this <a href="#protocol"> <font color="#000066">protocol</a> </font></b>&nbsp; &nbsp; (<a href="#protocol_1">1 + 2 + 3</a>)<br> ...correct instructions/terminal info and assistance on real cargo will be delayed. <br> Vessel details and terminal information change constantly. <br><br> Therefore: <ul>(1-accept rate) + (2-complete/sign the SLI) + (3-confirm payment has been made) <ul>= New Booking with full information/carrier confirmations. </font> </ul></ul></ul></ul> <br><center> <table width="85%" border="1" cellpadding="1" cellspacing="1"> <tr><td><ul><a name="timing"></a><br> <b>Timing</b>: &nbsp; Please submit your payment <font color="#000000"><u>sufficiently in advance</u></font></a> of when you plan to ship your property, <br>&nbsp;&nbsp;&nbsp; &nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; so we can made the proper arrangements. <br> <br> <ul><ul>All international shipments require "OFAC" <a href="http://www.thebest-of.info/sefco_links/security1.htm" target="_blank"><FONT color="#000000">security checks</a></font> and advance preparation,<br> including documents to be processed at least 5 business days before any pickup/pier delivery. <br> <br><nobr>Import shipments (to the US) require <a href="http://www.sefco-export.com/import/importer_security.htm" target="_blank"><FONT color="#000000">ISF security filings</a></font> processed at least 1 week before pier delivery.</nobr> <br><nobr>New requests for service are handled on a "<a href="http://www.sefco-export.com/shipping/acronyms.htm#fifo" target="_blank"><font color="#000066" size="2">FIFO</a></font>" first come first served basis. </nobr> </ul></ul> <blockquote> <table width="85%" border="1" cellpadding="4"> <tr><td bgcolor="#FFFFFF"><ul><br> <font face="arial, verdana" size="4">What to expect...</font><br><br> <font face="arial, verdana" size="3"> After you have received a copy of the formal B/C: <b>Booking Confirmation</b><br> please await our further instructions on what to do with any original paperwork. </font> <br><br> To avoid delay and allow quick online tracking,<br> <b>please <a href="http://www.fedex.com" target="_blank"><FONT color="#000066">use FedEx</a> when sending any original documents</b> <br><br> </td></tr> </table><br><ul><ul><b>Export Movements from the USA</b><br><b>Import Movements to the USA</b><br><br> LCL = less then container-load</a><br> FCL = full container-load</a><br> RoRo = roll on roll off shipping</a><br> H/H = high and heavy equipment shipping<br> Lo/Lo = lift on lift off shipping <br> <br><font size="2"> [<a href="http://www.sefco-export.com/shipping/acronyms.htm">click here</a> to see a list of shipping acronyms and abbreviations]</font></ul></ul> <br><a name="terms"></a> <table border="1" cellpadding="8"> <tr><td bgcolor="#FFFFFF"><ul><font color="#000066" size="2"><nobr> <b>Terms</b>: All shipments to be prepaid.<br> <br> &nbsp;&nbsp;&nbsp;&nbsp;New B/R booking requests are handled on a first come basis, <br>&nbsp;&nbsp;&nbsp;&nbsp;and are processed upon receipt of completed paperwork and payment. <br> <br>&nbsp;&nbsp;&nbsp;&nbsp;A statement of account is processed for every shipper/shipment. <br>&nbsp;&nbsp;&nbsp;&nbsp;Any balances owed must be paid in full by or before cut-off date for the vessel on which the cargo is booked. &nbsp; &nbsp; &nbsp; &nbsp; </nobr> <nobr>&nbsp;&nbsp;&nbsp;&nbsp;No "collect" shipping for ocean service. Retainers/deposits are <a href="http://www.sefco-export.com/payment/transact_business.htm#remember" target="_blank"><font color="#000066" size="2">non-refundable.</a> </nobr> <br><br>Please do not send Sefco any money if not in agreement to our company's normal terms and conditions for service. Cancellations fees will apply. There are no cash refunds. Only credit toward principals account, applicable up to one year from the opening of an account. Sefco's service includes advance work which takes billable time and effort by professionals. A principals signature on our company SLI shippers letter of instructions constitutes full agreement to these terms and conditions for service. <br><br>Please review our online <a href="http://www.sefco-export.com/online_tos.htm" target="_blank"><font color="#000066" size="2">terms of service</a>, and cancellation <a href="http://www.sefco-export.com/accounting/credit_policy.htm" target="_blank"><font color="#000066" size="2">credit policy</a></font> <br></td></tr></table> <br><font color="#000066" size="2"> Our <b>commercial freight forwarding division</b> helps process the export documentation for commercial cargo shipments. <br><br> For personal property shipments, Sefco's <a href="http://www.moveahead.info" target="_blank"><font color="#000000">international moving support services</a></font><br> helps provide online support and guidance for our <b>"Premium Service"</b> D/D Customers. <br><br> Important - for D/D Door-to-Door full service overseas moves - Our professional "O/A-origin agent" export packers need to be reserved well in advance of the desired pickup date. For new accounts a deposit (amount to be advised) will be required at least one month in advance of any in-home export packing appointment. Tasks requested on shorter notice may attract higher cost from our service providers. Established accounts (having shipped 2+ more times with Sefco) can expect the fastest turn-around possible. Every effort is made to accommodate the requests and needs of our customers. <ul> <br> "<a href="http://www.sefco-export.com/economy.htm" target="_blank"><font color="#000066" size="2">Economy Service</a>" shipments should be set up in our system at least ten days before anticipated warehouse delivery or trucker pickup date. This means receipt of a completed SLI form including packing lists and payment. Rush orders, peak season and holiday work may incur a surcharge. A "rush order" is any pickup, happening in less than 10 calendar days from time of receipt of your payment. Orders not prepaid by time of departure/export will incur a late fee (7% of total) plus any fees assessed by the carriers/service providers. Timeliness with your payment is important. Storage or demurrage, if any, remains for the account of the cargo property owner. Please refer to your quotation and statement for instructions. </ul> <br> Receipt of your payment and completed paperwork will allow us to proceed with processing a formal port/port SSL-steamship line booking request. Some "high demand" trade lanes - particularly for H/H high and heavy equipment - may require a wait of several weeks for space on a RoRo ship, and advance reservations/arrangements are a must. Please refer to the shipping <a href="http://www.sefco-export.com/shipping/easy_guide.htm#advisory" target="_blank"><font color="#000000">advisories</a></font> that we post on our website for updates. <br><br>Important Reminder: Any personal property move including OA origin services (pickup/labor, export packaging, other origin services) should be prepaid by or before the time/date that the OA services are to be performed. Please refer to our proforma invoice/quotation - issued in advance for your particular task. </font></font</font><br> </font></blockquote><hr> <br> If you are shipping any type of personal property (personal effects, household goods) or commercial freight, we will need to see a detailed inventory list specifying what's inside the container. Non-hazardous materials only. <br> <br> <nobr> To help the shipping process along, Sefco accounts can access our special "account support" forms </nobr><br><br> <ul><font size="2"> - including online "<a href="http://www.moveahead.info/#packinglistnecessary" target="_blank">packing list</a>" templates for personal property <br> - and "<a href="http://www.sefco-export.com/steps.htm#businesstools" target="_blank">commercial invoice</a>" templates for commercial cargo (as may be required for trans-shipments through 3rd countries.)</font> </ul> <br> If there is an auto / motorcycle / titled equipment in the container <br> <nobr>...and if we are doing the export clearance/handling of the title with US Customs,</nobr> <br>then our designated port handling office/customs broker will need to receive the original title or other ownership documentation via FedEx. Sefco customers will receive formal instructions on where to send your title / original documents, at the time the booking confirmation is generated. <p> Alternatively, if you are making your own arrangements to self-deliver a titled automobile to the port and export clear your title with US Customs directly, then just email or fax us a copy and hold onto the original. You would show it to US Customs at their office at the port, in person and directly, when you are delivering the unit to the pier. Follow their directions and any preparatory instructions shown on your formal booking confirmation. <br> <br> After a delivery has been made, for good order - always email or fax our office a copy of any signed/stamped dock receipts and US Customs stamped/validated/export-approved documents. Without proof that its "ok" to go by US Customs, SS lines won't load or ship a titled vehicle. <br> <br> Shippers should "<a href="http://www.sefco-export.com/payment/transact_business.htm#knownshipperid" target="_blank">become known</a>". Please enclose a photocopy of your passport for our records. <br> <br> To avoid delays, please use FedEx when sending original documents. <br> For verification, please provide us with the FedEx tracking number. <br> <br> Caveat - please know...<br><ul><br> Failure to remit the payment / balance owed to us in a timely fashion can result in the placing of a hold order on the container/cargo until payment is made. If the cargo is placed on hold, shipper will be responsible for any <a href="http://www.sefco-export.com/payment/transact_business.htm#demurrageguarantee">demurrage</a>, SS Line booking roll-fees for missed sailings or late charges that have been incurred during this process. This caveat includes any fees owed to the origin or destination port terminal operators. <br>Timeliness in payment is a good business practise and helps to reduce/eliminate risk for the service provider and shipper/consignee alike. <br> <br>Sefco Export should not be expected to make any advance financial guarantees or payments <br>on behalf of any unknown shippers without prior track record with Sefco, <br> or new accounts that have not prepaid shipping/handling or any related fees due from cargo owner. </font><br><br><b><font size="2">Thank you in advance for your understanding and cooperation.</b> </ul> <br></font> </td></tr></table> <br></center> </td> </tr></table> <br><font face="calibri"> <center><table cellpadding="8"><tr><td><center> <IMG SRC="http://www.sefco-export.com/stop2.jpg" alt="freight to be prepaid" BORDER="0"> <br> <font face="calibri" size="3">Are you "good to go?"</font> </center> </td><td><center> <IMG SRC="http://www.sefco-export.com/proceed2.jpg" alt="Read to go!" BORDER="0"> <br> <font face="calibri" size="3">Sefco is the "way to go!"</font> </center> </td></tr></table> <table cellpadding="18"><tr><td bgcolor="lightgrey"> <CENTER><font face="calibri" size="3" color="#000000"> <HL><STRONG>All instructions, rates, confirmations are <a href="http://www.sefco-export.com/contract.htm#3">sent via email</a>. <br> Please wait for a copy of the carriers formal booking instructions, <br> for further details on where to send / or how to handle any original documents<br> (car titles, original / notarized bills of sale, etc.) <br> Should the services of an outside Customs Broker be required, <br> for any particular export/import formalities, one will be referred. </STRONG></HL> </FONT> </td></tr></table><br> <center> <table width="85%"><tr> <td><font face="calibri" size=4> <b>We are committed to providing the best service possible.</b><br> Professional attention and fiscal reliability are key components to our success. <br><br> If you are a first-time Sefco customer, you'll find that <b>we take very good care of our clients</b>. <br> Our customers are the most important people in the world to us. When the need arises, we look forward to working with our customers many times over. Achieving good end results ("safe and sound delivery") and gaining your overall satisfaction, remain our primary goals. <br><br> If you have any questions, please feel free to <a href="http://www.sefco-export.com/corporate/contact.htm" target="_blank"><font color="#000000">contact us</a></font> at any time. <br> <br> Please be in touch ! &nbsp; Thank you.<br> <br> <strong>Sefco Export Management Company, Inc.</strong> New York City, USA<br><ul> <font size="3"><b>Main/Admin Tel: 888-268-0565 </b>&nbsp;<br><br> Main Fax: 718-732-2863 </ul><font size="2"> Our main E-mail address is: <a href="mailto:info@sefco-export.com"><strong>info@sefco-export.com</strong></a> <br> administration: &nbsp; 1 Ascan Avenue PH-74, Forest Hills, N.Y. 11375</font></font><br> <font size="2"> <br>Sefco Export, online since 1997: <b><a href="http://www.sefco-export.com" target="_blank"><font color="#000000">www.sefco-export.com</font></a></b><br><br> <table width="25%" border="0" align="right" cellpadding="4"> <tr><td><nobr><font size="2"> <a href="http://www.google.com/language_tools">This page is available in many languages.</a> </nobr><br> </td> </tr> </table> <br><br> </td> </tr> </table> </CENTER> <br> </CENTER></CENTER> <font size="1"> v.10/2011 (c) J.Quinn/<A HREF="http://www.sefco-export.com" target="_blank">sefco-export.com</a></font></font> </BODY> </HTML>