Sefco Export Management Company, Inc.
International Freight Forwarders
Overseas Moving Specialists
Become a Sefco Export customer.
Have us open your Export or Import file.
Account Payment Instructions
Sefco Export Management Company, Inc. Address: 1 Ascan Avenue PH-74, Forest Hills Gardens, NY 11375 - USA Attn: Joseph T. Quinn, President Tel: 718-268-6233 - administrative line Fax: 718-732-2863 - main fax line Approved Sefco Export Agents and Receiving Stations located worldwide.
E-mail: info@sefco-export.com |
IMPORTANT NOTICE -- PLAN AHEAD!
IF LOOKING FOR A RATE QUOTATION PLEASE CLICK HERE AND EMAIL US YOUR COMPLETE DETAILS Industry Reports show that many container ships are being full booked 6-8 weeks in advance, so it is more important than ever to make preparations to book your shipment well in advance of the desired departure/sailing date. In some US port locations SIT storage Bank to Bank Wire Transfer. Please ask us for our banking details. Sending us important documents or payment? Please use FedEx/UPS/DHL for the forwarding of important documents/checks. | ||
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INTERNET HOMEPAGE:
Please follow our instructions...
All rates and instructions must be confirmed in writing.
Become a Sefco Export customer.A pre-service deposit/retainer is required in order to engage our services.
A deposit/retainer ($ 500 min or 50% of quoted amount) would be sufficient for opening new Sefco accounts planning to move cargo 2 months or further in the future. If we are to actually submit a formal B/R Booking Request, requesting & booking space on a vessel to happen in less than 60 days, then the total freight charges will need to be prepaid.
Your retainer/deposit is non-refundable. Do not send funds if you do not agree to our normal terms and conditions for service.
See: standard quote/contract terms, and SLI shippers letter of instructions.
The balance is due by or before the day of pickup, prior to the date of export.
To expedite release of documents, payment by bank wire transfer works best.
Customer Service comes first.
Our customer can expect a formal written confirmation for all new orders,
and our closest attention and care at all times.
--- "full steam ahead" ---
Once in motion, cargo is meant to remain in motion
until it reaches its intended destination.
Any fees for storage, demurrage, duties/taxes
or other services not specifically agreed to in advance,
remain for the account of the property owner.
Please be timely with your remittance.
Payment should be made to the order of: Acceptable form of payment:Sefco Export Management Company, Inc.
Bank wire transfer, certified bank check, money order or cash. Personal checks will be accepted as long as it is received at least 2 weeks prior to export with no undue delay in bank clearance.
Please ask us for our banking details if you plan to send our company (Sefco Export) a wire transfer. We will send you further specific instructions. After arranging a wire transfer, please e-mail us at: info@sefco-export.com to advise us of your payment, and include a copy of your bank receipt. We will formally acknowledge that your payment has been received.
Refer to your Sefco quotation or ask us for our complete banking details.
Freight Cashier Window
Cash payment and checks can be accepted at any JP Morgan Chase Manhattan Bank branch.
Find a Chase branch location near you: click here
Print out our company bank deposit slip: click here [password protected]
Wire Transfer Banking Details: click here [password protected]Direct deposits for Sefco can also be accepted at Commerce Bank locations in NY, NJ, CT, DE, MD, DC and FL. Find a Commerce Bank location.
New Accounts are always welcome. Ask us How to Proceed.
A deposit/retainer is needed to open a new Sefco account file.
Going in less than 8 weeks time? Prepayment of quotation amount will allow us to proceed with processing a formal port/port SSL-steamship line booking request and space reservation.
Any HHG/PE household goods/personal effects shipment that includes OA origin services (export packaging/pickup/labor/loading) should be prepaid by or before the time/date that the OA services are to be performed. Please refer to our proforma invoice/quotation - issued in advance for your particular task. SSL steamship line reservations are subject to availabilty of space & equipment. There are no advance guarantees respective to availability of space onboard vessels and actual sailing dates. SSL sailing schedules are subject to change without prior notice. We recommend submitting a booking request 60 days in advance of the desired shipping date.
How to send in your payment.
Include the following:
1) wire your funds or FedEx your check
2) Printout a copy of our rate quote - sent to you by email.
3) Printout a copy of our form(s):
Shippers Letter of Instructions - Standard Contract4) Become a "known shipper" - Photo identification required.
Write in your overseas contact address, your US SSN# - or passport# - or company EIN;
Sign it, and send it back to us (by email or hard copy via FedEx)
Read: "REAL I.D. Required for Shippers, Intermediaries & Logistics Providers", and "Security Matters"
Individuals: Please include copy of your photo identification for export declaration purposes.
Recommended: scan passport - 1-pg photo id portion only, send to Sefco via email, or include passport photocopy with payment and SLI instructions.
A clean and legible copy of your packing list is required at least 72 hours prior to export.
For US corporate accounts: we will need your company tax identification number (FEIN).
Please send the above, with your payment to
Sefco Export Management Company, Inc.,
In NYC: 1 Ascan Avenue PH-74, Forest Hills Gardens, NY 11375
attn: Mr. Joseph T. Quinn, President main phone: (718) 268-6233
General policy...
Please remember:
Your pre-shipment deposit/payment should be sent in early to open new Sefco account. After receipt of quotation amount, our operations department can set things in motion. Sufficient advance notice is needed to reserve truckers, secure space on an upcoming vessel, bind marine cargo insurance policies, and so on. Retainers/deposits are non-refundable. Do not send us money if you do not agree to our standard terms and conditions for service, a copy of which is online here:Please remember to send us a copy of your packing list before the goods are exported.
www.sefco-export.com/shipping/contract.htm
When to pay your balance...
Any balance is due in negotiable funds by or before the pickup date (or pier delivery/receipt of the cargo), with checks cleared by our bank so the shipment paperwork can be correctly documented as being "freight prepaid". The insurance premium needs to be covered before the freight physically moves.
Basis/terms for service: "FREIGHT PREPAID"
means that invoiced charges have been, in fact, pre-paid in negotiable funds.
All shipments proceed on a "freight prepaid" basis only.Our Proforma Invoice for any HHG/PE personal effect and POV vehicle movements are due by or before date of pickup and before cargo moves from the origin terminal. "Freight prepaid" means prepaid in fact, not paid late or awaiting clearance of personal checks. If documentation has to be changed to "freight collect" for reason of late-payment, partial payment or non-payment, a 7% cod collection fee will need to be applied. Our overseas DA Destination Delivery Agents proceed with their services only after full payment has been received.
Credit for your payment happens only after the funds clear Sefco's Chase Manhattan or Commerce Bank account.
How to make the list? Sefco accounts willbe sent special online guidance about how to make your packing lists.
FCL full container shippers should also remember to write down their container number (written on the outside of the steel ocean container) and also the seal/lock number (placed on the container door by our trucker). Let us know what these numbers are, immediately after the container departs from your home. Note: Our truckers do not handle money. Cash payment can be accepted at any JP Morgan Chase Manhattan Bank branch.
We will need to know your "final piece count" and to see a clean, legible packing list at least 3 business days before the ship sails. Valuation for export declaration purposes, and payment for insurance, is needed before the cargo moves - with funds cleared well before the ship sails or aircraft departs.
We strongly recommend insuring your cargo.
Please be guided accordingly: Prompt payment will expedite release of documents.
Any demurrage or port storage at origin or destination due to port congestion or any or reason - remains for the account of the property owner. In the event that a check is returned due to insufficient funds or for any other reason, an automatic HOD hold-on-dock order is placed on the consignment pending receipt of negotiable funds. The amount of "free time" at any port worldwide, is limited. Most RoRo ships are departing the USA full and space reservations can be hard to come by. It is not unusual for "H/H" high and heavy equipment to have to wait for space to open on a RoRo ship.
Accessorial "booking roll over" fees may apply to reservations that are unfilled.
For sending documents to SEFCO, we recommend using Federal Express. They have a good record for delivering important documents to our location. After you have sent your payment, please advise SEFCO of the FedEx airwaybill tracking number.
Website use and orders for service are subject to Sefco's normal terms and conditions for service,
a copy of which is on-line at: www.sefco-export.com/online_tos.htm
In most countries, used HHG-household goods / personal effects moves (to/from the same person, moving overseas) are free of duty. Please be sure to check with the embassy of destination country if unsure. If you are sending commercial cargo and/or goods that are for re-sale (besides personal effects / used household goods moves), many nations may charge you a duty on the property. (Many countries in Africa will charge duties on donated goods as if they are commercial goods for re-sale. Philanthropic efforts must excersize caution and perform due diligence before shipping any donated goods.)Premium full service door-to-door moves (with full OA origin agent packing/pickup services and DA destination agent delivery) are handled on a prepaid basis only. Formal instructions are given by our company, to our agents, only after receipt of funds from the client/account requesting service. If Sefco Export needs to prepay one of our OA-origin export packing agents or one of our overseas DA destination delivery agent, this means the customers' payment will need to have already cleared our bank prior to that time.
Late payment (over 60 days) will incur a finance charge and collection fees as permitted by law. There is a limited amount of free time at each port of entry. Rates do not include any port storage/container demurrage, duties/taxes (if any), labor in the event of a physical exam ordered by customs. Commercial shipments may require posting of a bond toward payment of duties.
Prior payment allows the cargo to be documented as moving on a "freight prepaid" basis.
This is a standard requirement of all major SSL-steamship lines.
A COD collection fee will be assessed for any shipment that is not sent prepaid in fact. The amount is 7% of the total quote/pro-forma invoice amount. This applies to late payments, checks returned due to INS insufficient funds.If a container must be placed on hold at that port, that means those free days will be quickly consumed. Pier diem rates for use of SS Line equipment beyond the normal free time can easily exceed $60 per day/FCL-container. Demurrage is avoidable - which is why timely payment is important.
Read: [demurrage definition]
Established Sefco accounts can look at our on-line reviews for guidance and advice concerning such matters.
SEFCO does not accept credit cards for sea-shipping related services.
C/card exception: Our Air Cargo Service [US export only]
Sefco Export does not finance moves. Sefco Export does not underwrite philanthropic projects. Nothing going by sea can go on a credit card. Air-consignments can be paid directly to our designated air-freight forwarding (AFF) agency; credit purchases of aircargo service must be approved in advance. If the card is acceptable by our designated AFF, a $30 handling fee plus 4% credit card company surcharge will be added to the total invoice.
All Sefco Export customers must become a "known" shipper. For repeat customers, this is not a problem. For single move shippers, one way to become "known" to our company is by furnishing us with a copy of your passport and becoming a customer (deposit/payment received). This will go into your file with the other shipping paperwork. For shipments going by air, you'll need to sign our FAA security endorsement. Sefco accounts will be sent instructions for Air Security procedures. Important: you may be "known" to Sefco but not to the US Government. Air cargo rates are for "TSA Known Shippers" which involves security checks done ahead of time.What to expect:
Our company - Sefco Export Management Company, Inc. - reserves the right to reject service requests if deemed unreasonable.
There is no service for "denied parties, blocked persons" on the USG specially designated nationals list. Sefco works in harmony with export/import security operations and US Customs & Border Protection (CBP). Our staff and agents are dedicated to providing you - our customer - with the highest quality service. As in all business matters, "courtesy counts." Commerce is conducted in a courteous, efficient and business-like manner.Formal Confirmation;
Our service order confirmation will follow receipt of your payment.
Please be timely about sending in your remittance.
Sefco customers will receive the local contact number for our US agent / dispatcher / warehouse at origin and a copy of any booking confirmation. Sefco customers will furthermore receive informational copies of the applicable shipping documentation (B/L's, AWB's, Insurance certificates, etc.) after the cargo has actually departed. This documentation will show the vessel name (or flight number), departure date, arrival date, destination port agent contact info, etc. Sefco customers should contact the designated overseas port agent (shown on your paperwork) for final delivery instructions.
In the export/import world, all instructions need to be documented and placed in writing so all concerned parties know what to do and when to do it.
If you are unsure of anything, just ask us. We're working for you.
Our customers are very important to us.
We want to achieve the highest level of customer satisfaction possible.
You are assured of our closest attention and care.
After everything is done, please take a moment
to complete our Sefco customer satisfaction survey.
Thank you for your cooperation.
Sincerely,
Joseph T. Quinn
President
Export/Import Sales
Mr. Peter DeStefano (sales/rates/advice)
Administration Tel: 718-268-6233
Fax: 718-732-2863 (main fax)
Communications: info@sefco-export.com
www.sefco-export.com
