Sefco Export Management Company, Inc.
          international freight forwarding and shipping services                                                                                     Home


        Priority staff time and attention is given to paying Sefco customers.

        New customers with rate requests can be contacted upon request via phone by our Sales Dept...  
        ...provided full details are received.   Email remains the fastest and best method for relaying instructions on shipping matters.                                       Non-shipping related solicitations should be sent via regular mail.

        Due to heavy phone traffic please use the following directory to contact us: 
         Online Directory:
        rates@sefco-export.com for freight that is real and ready to go within next 8 weeks
        info@sefco-export.com  for general inquiries for freight being shipped at some point in the future
        bookings@sefco-export.com for those shippers interested in booking their freight with Sefco
         accounting@sefco-export.com for Sefco clients forwarding in all payables for their accounts.
         customerservice@sefco-export.com existing clients who may have questions about their freight while in transit.
         techsupport@sefco-export.com  relates to our online website  Report a link down.  Comments about site and how to improve it.
         Business@sefco-export.com pertains to vendors who are soliciting Sefco for future business.
        Consulting@sefco-export.com for prepaid Customers only wishing to talk to a Sefco representative one on one for a specified amount of time.    
           Our rate is $45 per quarter hour, and consulting can range from international shipping, logistics, export trade, import trade, and purchasing. 
                     Main admin phone: 888-268-0565      outside USA: 718-268-6233
                     Fax: 718-732-2863

        For Rates and Information use our:  INTERNATIONAL SHIPPING RATE REQUEST FORM
        THIS IS THE FASTEST WAY TO GET A RATE
        CALL OUR SALES DEPARTMENT:
        718-268-6233
            Listen to main menu, press option 1 for sales dept.   Give your full details and then press the # key.  
        OUR OFFICE RECEIVES AN INSTANT COPY OF YOUR VOICE MESSAGE VIA EMAIL.
        PLEASE BE SURE TO LEAVE FULL CONTACT INFORMATION AND DETAILS.
            YOU WILL BE CONTACTED PROMPTLY.

          How to become a Sefco Account...
            Step by Step Instructions: "how to proceed"

            Got our Quote?   Ready to Proceed?
                Fill in our Shippers Letter of Instructions / Contract Form and send in your check.

                Sefco Export shipping & support services, include: 
                  1) FREE INFORMATION & GUIDANCE > viewable on our web site
                      free access to areas of our website, including on-line content, guides and multimedia archives.
                  2) PROFESSIONAL SERVICES > per our posted rate schedules for export documents and handling  
                      cost of shipping/handling, freight forwarding, plus any ancillary special services

        New accounts > Protocol:   new booking requests are handled on first come basis, usually processed in 2-3 business days from receipt of funds.   
        To be provided detailed information and support services, an account must be prepaid in full.  For payment instructions click here.

        Important!   Don't wait to the last minute to act on a Sefco quote/confirmation.
        Some heavy demand trade lanes have long waiting lines for space. Space on many export voyages is booked well in advance of the actual departure date.

        Due to the nature of the freight forwarding/documentation business, all rates, bookings, confirmation of carrier terms/conditions, etc., are placed in writing. Verbal contracts are not permitted. Our sales department will need an email address in order to send rates.

        New shippers: Please take the time to read our company's normal terms and conditions for service, including: "(3) Buyer/shipper must give company any purchasing &/or shipping instructions in writing. The principal acceptable form of written communication is email. Company shall not assume any responsibility for any delays or omissions to shipment if instructions were not given in writing."

        Shippers can read our online shipping advisories to learn more about security requirements, the export shipping market and other current events.




         
      SEFCO EXPORT MANAGEMENT COMPANY, INC. (2008)